How working without phone calls lets me serve clients in any language, anywhere in the world.
I made a deliberate choice early on: no phone calls. Everything I do with clients happens in writing.
Writing forces clarity
When you have to write it down, you have to actually think it through. Briefs get sharper, decisions get documented, and nothing gets lost in a call nobody remembers.
It removes borders
Text doesn't care about timezones or accents. I can work with someone in Lagos, Lisbon, or Los Angeles with the same ease — and translate along the way.
It respects everyone's time
Async means we both work when we're at our best, not when a calendar says so. The result is faster, calmer, better work.